We already know the scripts and the paperwork. Support and sales, in every one of these.

Your leads get worked.

We run outbound calling and lead follow-up for businesses that pay for leads and cannot work them fast enough. Trained bilingual specialists call every lead, follow up until they get an answer, and book appointments on your calendar. A client director checks it daily.

Paid leads go cold because nobody has time to call them

You paid for those leads. Then the week got busy. It happens to everybody, and it costs more than anyone wants to admit.

Leads sit in a form inbox

They come in while you are on a job. Somebody looks at them when the week slows down. By then the person has already talked to your competitors.

Nobody picks up, so you move on

The first call goes to voicemail and that is where it ends. The deal was never lost. It just needed another call.

You are the only one who sells

So selling only happens when you are free. Your pipeline moves at the speed of your calendar, and your calendar is full.

Old leads rot in the CRM

Piles of names in there. Real people who wanted help once. Nobody has called them since, and nobody plans to.

Every lead worked,
not just called.

You get trained specialists picked for your business and sized to your need, with a client director above them. They learn your offer, work inside your CRM, and chase every lead the way you would chase it yourself, in English or Español.

No lead goes untouched. That is the whole promise, and it is the one thing your client director checks every day.

  • →
    Outbound calling, every dayA real person on the phone, working your list, not waiting for it to work itself.
  • →
    Speed to leadNew leads get a call while they still remember filling out the form.
  • →
    Follow-up that does not quitCall, email, and text where your leads have agreed to it. We stop when they answer or tell us to stop.
  • →
    Appointments on your calendarBooked, confirmed and dropped straight into your calendar. You show up and sell.
  • →
    Database reactivationWe call your old list. Plenty of those people still need what you sell.
  • →
    No-show rescueSomebody misses the appointment, we call them back and get it on the books again.

How your sales team starts

  1. A short diagnostic.We look at where your leads come from and what happens to them now.
  2. We write it down.Your pitch, your qualifying questions, your follow-up rules, and what counts as a good appointment.
  3. Specialists trained on your offer.Not a generic sales script. Your product, your objections, your CRM.
  4. Calling, managed, from the start.Your client director listens to real calls right away and fixes what needs fixing.

What is outsourced lead follow-up?

Outsourced lead follow-up is a team that calls, emails and books your leads for you, in your name, from the day each lead arrives until it answers or asks to stop. At NRT the team is bilingual, works inside your CRM and calendar, and has a named client director reviewing real calls every day and reporting weekly on what got booked. Start from the problem: leads going cold.

Questions owners ask about outsourced lead follow-up

Straight answers. If yours is not here, ask it on the call.

Who manages the callers, and what do I see each week?

A client director manages the team, and you get a short weekly report. The client director listens to real calls every day, checks that every lead was touched, and corrects what needs it. The weekly report shows what came in, who got reached, what got booked and what needs you, in plain words.

Will my leads be called by a real person?

Yes. Every call is placed by a trained specialist. Your leads hear a person who knows your offer and can answer a question, in English or Español. Follow-up by email and text happens only where the lead has agreed to it.

Can you work the old leads already sitting in my CRM?

Yes, and it is often the first thing we do. Old leads are people who already asked for help once. We call the list, update each record in your CRM, and book the ones who still need you.

Who is this not right for?

Owners who want a seat and a password, and nothing else. If you would rather manage the callers yourself and skip the client director, the daily review and the weekly report, a cheaper unmanaged option will suit you better. We say so on the first call if that is the fit.

Industries we already work in

Selling is not one job. A dealership lead and a home-services lead need different calls, and we already know the difference.

"A reliable team who consistently delivers high-quality work; goal-oriented, proactive, and efficient."

My Health Angel · Client

A bilingual support specialist in a headset, mid-conversation

Leads get called back while they still care

A specialist on a headset, your CRM open, working down today's form fills. Each call gets logged, each callback gets scheduled, and the booked ones land on your calendar.

Find your one less thing.

A short call. We look at what happens to your leads now and tell you straight whether we can work them. No pressure, no hard sell.

Prefer email? info@nrtbpo.com